Table of Contents

PRIVACY POLICY

Mushrooms-Australia

Effective date: 1 June 2026
Last updated: 1 June 2026
Next scheduled review: 1 December 2026
Review cycle: Every six months
Business address: 217 Coorabell Road, Coorabell, Byron Bay, Australia
Phone: ______________________________
Email: support@mushrooms-australiapsychedelics.com
Alternative email: Contact@mushrooms-australia.com

Founders: Bryan T.K and Elvis John K.

1. About This Privacy Policy

Mushrooms-Australia respects your privacy and is committed to handling personal information responsibly, transparently and in accordance with applicable Australian privacy requirements.

This Privacy Policy explains how Mushrooms-Australia collects, holds, uses, discloses, protects and otherwise handles personal information when you visit our website, communicate with us, create an account, place an order, make an enquiry, subscribe to communications, or otherwise interact with our business.

We understand that customers want to know what happens to their information after it is provided to an online business. Our aim is to make our privacy practices straightforward and understandable, including explaining what information we may collect, why we collect it, who may receive it, how we protect it and what choices may be available to you.

This policy has been prepared with reference to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth), to the extent that those requirements apply to Mushrooms-Australia. The Australian Privacy Principles establish requirements concerning matters including transparency, collection, use and disclosure, security, access, correction, direct marketing and cross-border disclosures.

This Privacy Policy applies to personal information collected through our website, online services, customer communications, order processes and other ordinary business interactions.

By using our website or communicating with us, you acknowledge that you have had an opportunity to read this Privacy Policy. Where applicable, we may also provide collection notices or other privacy information at or before the time we collect personal information.

2. Who We Are

Mushrooms-Australia is an Australian-focused mushroom and mycology business.

Our business address is:

Mushrooms-Australia
217 Coorabell Road
Coorabell, Byron Bay
Australia

Email: support@mushrooms-australiapsychedelics.com
Alternative email: Contact@mushrooms-australia.com
Phone: ______________________________

Mushrooms-Australia was founded by Bryan T.K and Elvis John K, who oversee the business and its commitment to responsible customer service, privacy and professional online operations.

For privacy enquiries, requests concerning your personal information, or privacy complaints, you may contact us using either of the email addresses listed above.

3. Our Privacy Commitment

We recognise that personal information belongs to the individual to whom it relates and should be treated with care.

Our approach is based on the following commitments:

We aim to collect only information that is reasonably necessary for legitimate business purposes.
We aim to explain why information is collected where required.
We use personal information for appropriate purposes connected with our business activities.
We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.
We aim to keep personal information accurate, complete and up to date where appropriate.
We provide processes for customers to request access to and correction of personal information we hold about them.
We take privacy enquiries and complaints seriously.
We review this Privacy Policy every six months and may update it sooner if our practices, services or applicable requirements change.
We do not intend to sell personal information as a standalone commercial asset.
Where third-party service providers are involved in operating our website or services, we seek to use providers appropriate to the relevant business function.

The OAIC recommends that privacy policies be clearly expressed, easy to navigate and kept up to date with an organisation’s actual information-handling practices.

4. What Is Personal Information?

For the purposes of this Privacy Policy, personal information generally means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is recorded in a material form or otherwise.

Depending on how you interact with Mushrooms-Australia, personal information may include:

your name;
residential, postal or delivery address;
email address;
telephone number, if you provide one;
account login information;
order and transaction information;
billing information;
delivery information;
correspondence between you and Mushrooms-Australia;
enquiries and customer-service communications;
preferences you voluntarily provide;
information submitted through forms on our website;
information relating to your use of our website;
technical information associated with your device or browser;
IP address;
approximate location information derived from technical data;
information about pages viewed and website interactions;
information relating to customer requests, complaints or feedback; and
other information you voluntarily provide to us.

We may also hold information that is reasonably necessary to administer our business, prevent fraud or misuse, comply with legal requirements, maintain website security, process transactions and provide customer support.

5. Sensitive Information

Certain categories of information receive additional protection under Australian privacy law and may constitute sensitive information.

Mushrooms-Australia does not generally require customers to provide sensitive information merely to browse our website or make an ordinary product enquiry.

You should avoid providing sensitive personal information through general enquiry forms or ordinary email unless it is genuinely necessary for the purpose of your enquiry and we have specifically requested it.

If sensitive information is unexpectedly provided to us, we will assess how it should be handled in accordance with applicable law and our obligations.

Where Australian privacy law requires consent or another lawful basis before sensitive information may be collected, we will seek to comply with those requirements.

6. How We Collect Personal Information

We may collect personal information in several ways, including directly from you and automatically through your interaction with our website.

6.1 Information You Provide Directly

You may provide information to us when you:

create or update an account;
place an order;
submit a checkout form;
contact customer support;
send an email;
submit an online enquiry;
request information;
subscribe to a mailing list;
provide feedback;
participate in a promotion or customer activity;
communicate with us through an approved business channel; or
otherwise voluntarily provide information.

6.2 Information Collected Through Website Use

When you access our website, certain technical information may be automatically collected by our website, hosting environment, analytics services or other technology providers.

This may include:

browser type;
operating system;
device information;
IP address;
approximate geographic information;
referring website;
pages visited;
date and time of visits;
website interaction information;
technical logs;
error information; and
security-related information.

Some of this information may not identify you directly. However, where information can reasonably be associated with an identifiable individual, we may treat it as personal information.

7. Why We Collect Personal Information

We collect personal information for legitimate business and operational purposes.

Depending on the circumstances, these purposes may include:

processing and fulfilling orders;
arranging delivery;
responding to customer enquiries;
providing customer support;
communicating with customers about orders;
confirming transaction details;
managing customer accounts;
maintaining business records;
processing refunds, returns or other service requests;
improving website functionality;
improving our products and services;
understanding customer preferences;
preventing fraud and misuse;
maintaining website and information security;
troubleshooting technical problems;
administering promotions or communications;
sending marketing communications where permitted;
meeting legal and regulatory obligations;
responding to lawful requests from authorities;
resolving disputes;
protecting our business, customers and systems; and
performing other activities reasonably necessary to operate our business.

We aim to collect information for purposes that are reasonably necessary for our functions and activities.

8. Information Required to Place an Order

When you place an order through our website, we may need certain information to process and fulfil that order.

Depending on the transaction, this may include:

full name;
email address;
delivery address;
billing details;
payment-related information;
contact information;
order details;
delivery instructions; and
information required to communicate with you regarding the order.

If you do not provide information that is reasonably necessary to complete an order, we may be unable to process, fulfil or deliver that order.

We will not request unnecessary information merely for the sake of collecting it.

9. Delivery Information

Mushrooms-Australia aims to provide reliable delivery services to customers where delivery is legally available and appropriate.

Our current general delivery timeframe is:

Estimated delivery time: 24–48 hours.

The stated delivery timeframe is an estimate rather than an absolute guarantee. Delivery times may be affected by circumstances outside our reasonable control, including courier delays, public holidays, weather, incorrect address details, operational interruptions, verification requirements or other logistical circumstances.

Delivery information may be shared with relevant delivery or fulfilment providers where necessary to complete an order.

Such information may include:

recipient name;
delivery address;
relevant contact details;
order reference;
delivery instructions; and
information reasonably required to facilitate delivery.

We encourage customers to provide accurate delivery information. We are not responsible for delays resulting from inaccurate or incomplete information supplied by a customer, subject to any rights or remedies available under Australian law.

10. Payment Information

Payments may be processed through third-party payment providers.

Depending on the payment method selected, we may receive limited transaction information from a payment provider, such as:

transaction reference;
payment status;
transaction amount;
date and time;
payment method type; or
information needed to reconcile a transaction.

Where payment information is processed directly by a third-party payment provider, that provider may collect and process payment information under its own privacy policy and terms.

Mushrooms-Australia does not intend to retain complete payment-card information where it is not reasonably necessary for us to do so.

Customers should review the privacy terms of the relevant payment provider before using its services.

11. Website Cookies and Similar Technologies

Our website may use cookies and similar technologies.

A cookie is a small text file or similar data element that may be stored on your device when you visit a website.

Cookies and similar technologies may be used to:

remember website preferences;
maintain shopping-cart functionality;
support account functionality;
understand website traffic;
improve website performance;
identify technical problems;
support security;
measure website engagement;
provide relevant website functionality; and
understand how visitors interact with our website.

Some cookies may be essential for website operation, while others may be used for analytics or other functionality.

Your browser may allow you to control or block certain cookies. However, disabling some cookies may affect the functionality or performance of parts of the website.

12. Analytics and Website Performance

We may use analytics or website-performance technologies to understand how visitors interact with our website.

Depending on the services currently configured on our website, these technologies may collect information such as:

pages viewed;
time spent on pages;
navigation patterns;
browser and device information;
approximate location;
referring sources;
website events;
error information; and
general usage statistics.

Analytics information helps us understand which areas of our website work well and where improvements may be needed.

We aim to use such information in a manner that is proportionate to the legitimate purpose for which it is collected.

13. How We Hold Personal Information

Personal information may be held in electronic systems, databases, email systems, order-management systems, customer-service platforms, accounting systems, website systems and other business records.

Information may be stored by Mushrooms-Australia or by service providers acting on our behalf.

We take reasonable steps to ensure that personal information is held securely and that access is limited to people or service providers who reasonably require access for legitimate business purposes.

The OAIC’s APP 11 guidance addresses the need for reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

14. Information Security

Mushrooms-Australia takes the security of personal information seriously.

Reasonable security measures may include:

access controls;
account authentication;
password protections;
restricted internal access;
secure website technologies;
secure transmission methods where available;
monitoring for suspicious activity;
system maintenance;
software and security updates;
secure handling procedures;
staff or contractor confidentiality expectations; and
appropriate third-party service arrangements.

No online system can be guaranteed to be completely secure.

For this reason, customers should understand that information transmitted over the internet may carry some level of risk. We will nevertheless take reasonable steps appropriate to the circumstances to protect personal information within our control.

We also encourage customers to maintain strong passwords, avoid sharing account credentials and notify us promptly if they believe their account or personal information has been compromised.

15. Who May Receive Personal Information?

We may disclose personal information where reasonably necessary for legitimate business purposes.

Depending on the circumstances, recipients may include:

payment processors;
delivery and logistics providers;
website hosting providers;
information technology providers;
website maintenance providers;
customer-service platforms;
email and communications providers;
accounting or bookkeeping providers;
professional advisers;
legal advisers;
insurers;
fraud-prevention or security providers;
government bodies or regulators where required or authorised by law; and
other service providers engaged to perform functions on our behalf.

We aim to disclose only information reasonably necessary for the relevant purpose.

We do not intend to disclose personal information simply because a third party has requested it without a legitimate basis.

16. Overseas Disclosure

Some third-party technology, hosting, payment, communications or other service providers may operate outside Australia or may store or process information outside Australia.

As a result, personal information may potentially be disclosed to or handled by overseas recipients where reasonably necessary to provide or support our services.

The exact countries involved may depend on the third-party providers used by Mushrooms-Australia at the relevant time.

Where applicable, we will take reasonable steps to comply with the requirements of the Australian Privacy Principles concerning overseas disclosure.

If you require more information about whether your personal information is likely to be disclosed overseas, you may contact us using the email addresses listed in this policy. Australian privacy requirements specifically contemplate that an APP privacy policy should explain whether overseas disclosure is likely and, where practicable, identify likely countries.

17. Direct Marketing

Mushrooms-Australia may, where permitted by law and where appropriate, use personal information to communicate with customers about products, services, promotions, updates or other business information.

Marketing communications may include:

email newsletters;
product updates;
promotional announcements;
offers;
educational material;
business announcements; and
other communications relevant to customers’ interactions with us.

We will seek to comply with applicable privacy and electronic marketing requirements.

Where an unsubscribe facility is provided, customers may use it to opt out of relevant marketing communications.

You may also contact us if you wish to stop receiving marketing communications.

Opting out of marketing does not necessarily prevent us from sending important transactional or service communications, such as information relating to an existing order or account.

18. Your Choice and Control

We recognise that customers may have different preferences about the information they provide.

Where practical and legally permitted, you may choose not to provide certain information.

However, some information may be necessary to:

process an order;
deliver an order;
provide customer support;
respond to a request;
maintain an account;
comply with legal requirements; or
protect the security and integrity of our services.

If you choose not to provide information that is reasonably required for a particular service, we may not be able to provide that service.

Where appropriate, we may provide options for customers to interact with us without identifying themselves or by using a pseudonym. However, this may not be practical where identification is reasonably necessary for an order, payment, delivery, account, legal obligation or other business function. APP 2 addresses anonymity and pseudonymity, subject to relevant exceptions.

19. Accessing Your Personal Information

You may request access to personal information that Mushrooms-Australia holds about you.

To make an access request, contact:

support@mushrooms-australiapsychedelics.com

Contact@mushrooms-australia.com

19.1 What to Include

To help us process your request efficiently, please provide:

your full name;
the email address associated with your interaction with us;
details of the information you are requesting;
the approximate date of your interaction or transaction, where known; and
any other information that may reasonably help us identify the relevant records.

We may need to verify your identity before providing personal information.

19.2 Responding to Access Requests

We aim to respond to valid requests within a reasonable timeframe.

In some circumstances, access may be refused or limited where permitted or required by law.

If access cannot be provided, we will endeavour to explain the reason, subject to any legal restrictions on providing that explanation.

20. Correcting Personal Information

We aim to maintain personal information that is accurate, complete and up to date where appropriate.

If you believe information we hold about you is incorrect, incomplete, misleading or out of date, you may request that we correct it.

Your request should be sent to:

support@mushrooms-australiapsychedelics.com

Contact@mushrooms-australia.com

20.1 Correction Requests

Please include:

your name;
relevant account or order information, if applicable;
the information you believe is incorrect;
the correction you are requesting; and
supporting information where reasonably necessary.

We may verify information before making changes.

Where we have previously disclosed relevant personal information to another organisation and applicable privacy requirements require us to take further steps, we will consider what action is appropriate.

21. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, for legitimate business requirements, or where retention is required or permitted by law.

The length of time information is retained may depend on:

the nature of the information;
why it was collected;
whether there is an ongoing customer relationship;
accounting and record-keeping requirements;
legal obligations;
dispute resolution requirements;
security and fraud-prevention needs;
technical requirements; and
whether information is required to establish, exercise or defend legal rights.

When personal information is no longer reasonably required, we may securely delete, destroy, anonymise or de-identify it, subject to technical, legal or operational limitations.

22. Data Breaches and Privacy Incidents

Mushrooms-Australia takes reasonable precautions to prevent unauthorised access, loss, misuse or disclosure of personal information.

However, no business can guarantee that a privacy incident will never occur.

If we become aware of a suspected or confirmed data breach, we will assess the circumstances and take reasonable steps appropriate to the situation.

This may include:

identifying the information involved;
containing the incident;
investigating what happened;
assessing potential harm;
taking steps to reduce potential harm;
restoring affected systems;
reviewing security controls;
notifying affected individuals where required; and
notifying relevant authorities where legally required.

Where the Notifiable Data Breaches scheme applies and an eligible data breach occurs, relevant notification requirements will be considered.

Customers should contact us promptly if they believe their personal information has been compromised.

23. Children’s Privacy

Our website and services are not intended to encourage children to provide personal information without appropriate involvement of a parent, guardian or other responsible adult.

We do not knowingly seek unnecessary personal information from children.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us.

Where appropriate, we will assess the circumstances and consider whether the information should be deleted or otherwise handled in accordance with applicable requirements.

24. Third-Party Websites and Links

Our website may contain links to websites operated by third parties.

Those websites may have their own privacy policies, terms and information-handling practices.

When you leave our website, this Privacy Policy may no longer apply to information you provide directly to that third party.

We recommend reviewing the privacy policy of any external website before submitting personal information.

Mushrooms-Australia is not responsible for the privacy practices of third-party websites that we do not control.

25. Social Media and Online Platforms

Mushrooms-Australia may use third-party platforms or social media services to communicate with customers, publish information or promote our business.

Interactions through those platforms may be subject to the platform’s own privacy policy and terms.

Information you publicly post or voluntarily provide through a third-party platform may be visible to others depending on your account and privacy settings.

We encourage customers to consider carefully what personal information they publish publicly.

26. Email Communications

When you contact Mushrooms-Australia by email, we may retain the correspondence and associated information for customer-service, record-keeping, security, dispute-resolution or other legitimate business purposes.

Our current customer-service email addresses are:

support@mushrooms-australiapsychedelics.com

Contact@mushrooms-australia.com

Please avoid sending passwords, payment-card numbers, identity documents or sensitive personal information by ordinary email unless specifically requested and appropriate.

We may retain email correspondence for a reasonable period based on the purpose of the communication and applicable record-keeping requirements.

27. Customer Accounts

If customer accounts are available on our website, account information may include:

name;
email address;
login details;
order history;
saved preferences;
delivery information;
account activity; and
customer-service correspondence.

Customers are responsible for keeping account credentials confidential.

If you believe your account has been accessed without authorisation, contact us as soon as possible.

We may take reasonable steps to verify account ownership before making changes or providing account-related information.

28. Accuracy of Personal Information

We rely on customers to provide accurate information when submitting forms, creating accounts or placing orders.

Customers should notify us if relevant information changes.

We may also take reasonable steps to update or verify information where appropriate.

Examples of information that may need updating include:

name;
email address;
delivery address;
contact details;
account information; and
other information necessary to provide our services.

Accurate information helps us process orders, communicate effectively and reduce delivery or account errors.

29. Privacy Complaints

Mushrooms-Australia takes privacy complaints seriously.

If you believe that we have mishandled your personal information or have not complied with an applicable privacy obligation, we encourage you to contact us first so that we have an opportunity to investigate and respond.

Privacy complaints may be submitted to:

support@mushrooms-australiapsychedelics.com

Contact@mushrooms-australia.com

Phone: ______________________________

Postal address:
Mushrooms-Australia
217 Coorabell Road
Coorabell, Byron Bay
Australia

29.1 Information to Include in a Complaint

Where possible, please provide:

your name;
contact details;
a clear description of your privacy concern;
relevant dates;
relevant communications or correspondence;
details of the information involved; and
the outcome you are seeking.

Providing sufficient information helps us investigate the matter efficiently.

29.2 How We Handle Complaints

We will review privacy complaints in a reasonable and appropriate manner.

Depending on the circumstances, we may:

acknowledge receipt;
investigate the issue;
review relevant records;
contact you for additional information;
identify whether a privacy incident occurred;
consider remedial action;
correct information where appropriate;
improve internal processes where necessary; and
provide a response explaining the outcome.

We aim to resolve complaints directly wherever reasonably possible.

30. External Privacy Complaints

If you are not satisfied with our response, or if your concern cannot be resolved directly with us, you may have the option of contacting the Office of the Australian Information Commissioner (OAIC).

The OAIC oversees the Privacy Act 1988 and provides information about privacy rights, complaints and Australian Privacy Principles.

You can find information about the OAIC and Australian privacy requirements through the official OAIC website.

We encourage customers to contact us first where appropriate so that we have an opportunity to investigate and address the issue.

31. Privacy and Australian Law

Where the Privacy Act 1988 and Australian Privacy Principles apply to Mushrooms-Australia, we aim to manage personal information consistently with those requirements.

The Australian Privacy Principles cover matters including:

open and transparent management;
anonymity and pseudonymity;
collection of solicited personal information;
unsolicited personal information;
notification of collection;
use and disclosure;
direct marketing;
cross-border disclosure;
government-related identifiers;
information quality;
information security;
access; and
correction.

This Privacy Policy is intended to explain our information-handling practices in practical language and should be read together with any relevant collection notices, website terms and other applicable policies.

32. Changes to This Privacy Policy

Our business, website, technology and information-handling practices may change over time.

We may update this Privacy Policy when:

our business practices change;
new website functionality is introduced;
new service providers are engaged;
information-handling processes change;
applicable privacy requirements change;
security practices are updated;
customer feedback identifies an area requiring clarification; or
another relevant circumstance requires an update.

We will publish the updated version on our website where appropriate.

The updated policy will show a revised “Last updated” date.

33. Six-Month Review Cycle

Mushrooms-Australia intends to review this Privacy Policy every six months.

The current policy was updated on:

1 June 2026

The next scheduled review is:

1 December 2026

The six-month review is intended to help ensure that this policy continues to reflect our actual information-handling practices.

A review may occur earlier where a significant change to our business, website, technology, service providers or legal requirements occurs.

The OAIC recommends that privacy policies be reviewed and updated so they remain current with an organisation’s information-handling practices.

34. Contacting Mushrooms-Australia About Privacy

If you have questions about this Privacy Policy, personal information held by us, access or correction requests, or privacy complaints, please contact us.

Mushrooms-Australia

Business address:
217 Coorabell Road
Coorabell, Byron Bay
Australia

Email:
support@mushrooms-australiapsychedelics.com

Alternative email:
Contact@mushrooms-australia.com

Phone:

We aim to treat all privacy enquiries professionally and respectfully.

35. Summary of Your Privacy Rights

Depending on the circumstances and applicable law, you may have rights or choices relating to your personal information.

These may include the ability to:

ask what personal information we hold about you;
request access to your personal information;
request correction of inaccurate or incomplete information;
ask questions about how your information is collected or used;
make a privacy complaint;
withdraw from certain marketing communications;
request further information about relevant overseas disclosures;
take steps to protect your account information; and
contact an appropriate privacy regulator where a concern cannot be resolved.

The specific availability and scope of these rights can depend on the circumstances and applicable Australian law.

36. Our Approach to Responsible Privacy Management

Privacy is not limited to publishing a policy. It involves how information is handled throughout the business.

Mushrooms-Australia aims to incorporate privacy considerations into relevant business processes, including website development, customer service, order processing, communications and information security.

Where appropriate, we aim to consider:

what information is genuinely required;
whether information can be collected in a less intrusive manner;
who needs access to information;
how information is secured;
how long information should be retained;
whether third-party services are appropriate;
whether information may be handled overseas;
whether customers have been properly informed; and
whether our practices remain consistent with this Privacy Policy.

This approach is intended to support transparency and responsible information management.

37. Information We Do Not Need

Customers should not provide personal information simply because a form allows them to do so.

Unless specifically required for a legitimate purpose, please do not provide:

passwords;
complete payment-card numbers;
security codes;
government identification numbers;
unnecessary medical information;
unnecessary sensitive information;
another person’s private information; or
other confidential information that is not relevant to your enquiry.

If information is required for a particular legitimate business purpose, we will seek to explain that requirement where appropriate.

38. Protecting Your Own Privacy

Customers can also take practical steps to protect their information when using our website.

We recommend:

using a strong and unique password;
not sharing account credentials;
keeping your devices and software updated;
checking that you are using the correct website before submitting information;
avoiding sensitive information in ordinary emails;
reviewing your browser’s cookie settings;
being cautious with unexpected emails or links;
logging out of shared devices;
reviewing your account activity where available; and
contacting us promptly if you suspect unauthorised activity.

Privacy and security work best when both businesses and customers take reasonable precautions.

39. No Absolute Security Guarantee

Although Mushrooms-Australia takes reasonable steps to protect personal information, no website, computer system, database, email service or internet transmission can be guaranteed to be completely secure.

Accordingly, we cannot guarantee that information will never be:

intercepted;
accessed without authorisation;
lost;
corrupted;
misused; or
disclosed as a result of circumstances outside our reasonable control.

We will nevertheless take reasonable measures appropriate to the circumstances to reduce privacy and security risks.

Where an incident occurs that triggers applicable notification requirements, we will assess and respond to it in accordance with relevant law.

40. Business and Service Changes

As Mushrooms-Australia develops, we may introduce new website functions, products, customer services, payment options, delivery arrangements, communications tools or technology.

Such changes may affect how personal information is collected or handled.

Where a material change affects our privacy practices, we may update this Privacy Policy and, where appropriate, provide additional notice.

Customers should check the “Last updated” date from time to time to ensure they are familiar with the current version.

41. Interpretation of This Policy

This Privacy Policy is intended to provide a clear explanation of how Mushrooms-Australia generally manages personal information.

It does not replace any rights that cannot lawfully be excluded, restricted or modified.

Where a provision of this policy is inconsistent with a mandatory requirement of applicable Australian law, the applicable legal requirement will prevail to the extent of the inconsistency.

Nothing in this Privacy Policy is intended to limit a customer’s rights under applicable Australian consumer, privacy or other laws.

42. Privacy Policy Availability

Mushrooms-Australia intends to make this Privacy Policy available online without charge.

The policy is designed to be accessible to customers who wish to understand how their personal information is handled before or during their interaction with our business.

If you require this Privacy Policy in another accessible format, please contact us and explain your preferred format.

We will consider reasonable requests for an alternative format in accordance with applicable requirements.

The OAIC states that an APP privacy policy should be made available free of charge and in an appropriate form, and that an organisation should take reasonable steps to provide it in a particular form when requested.

43. Contact Details and Privacy Enquiries

For all privacy-related matters, please use one of the following email addresses:

Primary privacy and support email:
support@mushrooms-australiapsychedelics.com

Alternative contact email:
Contact@mushrooms-australia.com

Business address:
Mushrooms-Australia
217 Coorabell Road
Coorabell, Byron Bay
Australia

Phone:

We recommend using email for privacy requests because it allows us to maintain an accurate written record of your request and our response.

44. Policy Administration

Policy name: Privacy Policy
Business: Mushrooms-Australia
Effective date: 1 June 2026
Last updated: 1 June 2026
Next scheduled review: 1 December 2026
Review frequency: Every six months
Responsible founders: Bryan T.K and Elvis John K.

This Privacy Policy should be reviewed against the business’s actual website configuration, payment systems, hosting arrangements, analytics services, delivery providers and other third-party services before publication.

45. Founder Statement

A Commitment to Privacy

At Mushrooms-Australia, we recognise that trust is an important part of any relationship between an Australian business and its customers.

We understand that customers want confidence that information provided during an online enquiry, account registration or purchase will be handled responsibly.

Our commitment is to approach personal information with care, respect and appropriate security measures, while maintaining clear communication about the way information is collected and used.

We will continue to review our practices as the business grows and as technology and privacy requirements develop.

Signed by the Founders

Bryan T.K
Founder, Mushrooms-Australia

Signature: ______________________________
Date: 1 June 2026

Elvis John K
Founder, Mushrooms-Australia

Signature: ______________________________
Date: 1 June 2026

46. Final Privacy Notice

By using the Mushrooms-Australia website, submitting information to us or interacting with our services, you should take reasonable steps to ensure that the information you provide is accurate and appropriate for the relevant purpose.

We encourage customers to read this Privacy Policy carefully and contact us if anything is unclear.

Our privacy policy is reviewed every six months, with the current version updated on 1 June 2026.

If you have any question about your personal information, how we handle it, how to request access or correction, or how to make a privacy complaint, please contact:

support@mushrooms-australiapsychedelics.com

Contact@mushrooms-australia.com

Mushrooms-Australia
217 Coorabell Road
Coorabell, Byron Bay
Australia

Phone: ______________________________

Policy effective: 1 June 2026
Next review: 1 December 2026
Reviewed every: 6 months

Signed by:
Bryan T.K, Founder

Elvis John K, Founder